Terms and Conditions
Terms & Conditions
Payment - Online
Payment made through this website, www.hillandhike.co.uk, are made using the CharityClear payment gateway.
By shopping with us and paying via CharityClear, you have made a small, but important difference, because CharityClear is a highly secure Payment Processing Service with one BIG difference:
100% of CharityClear's profits go to charity!
This means that instead of growing the profits of banks and corporations, all profit made from your payment transaction goes towards helping those most in need of support. Currently, profits go to Epilepsy Scotland, who created CharityClear and the future plan is to share profits across a 'basket' of credible charities.
So, by the simple act of shopping online with us, you have provided funding for a very worthwhile cause at no cost to yourself or us. When you confirm payment for any amount, for any goods bought from us online, we pay Charityclear a small charce for the processing of that payment. Clearly, a large number of small charges add up and can then make a real difference. We feel great about this arrangement and we hope you do to. It really is a fantastic result for all concerned.
Many thanks for shopping with us. We hope you will tell others and come back soon yourself!
Credit Card - Visa, Mastercard
Debit Card - Maestro, Visa Debit,
Payment - Telephone and Mail Order
We can also accept payment by card, cheque, postal order or bank draft. Please contact us on 01786 445 703 with details of your order.
Discounts for C-N-Do Scotland Holidays and Course Customers
If you have been on a C-N-Do Scotland Holiday or Course you are entitled to a 10% refund of purchases made through this store.
Please provide this information to us during your transaction and once verified, you will receive a 10% refund to your card through Paypal and a separate email detailing this refund.
Club Membership Discounts
If you are a current member of the following associations you are entitled to a 10% refund:
- Scottish Youth Hostel Association
- Ochils Mountaineering Club
- Ochils Mountain Rescue Team
- Ramblers Association
- Mountaineering Council of Scotland
- John Muir Trust
- Scottish Wildlife Trust
- National Trust for Scotland
Please provide your membership number to us during your transaction and once verified, you will receive a 10% refund to your card through Paypal and a separate email detailing this refund.
Outdoor Professional Discounts
If you are a current member of the following professional bodies you are entitled to a 15% refund:
- Mountain Leader Training Association
- Association of Mountaineering Instructors
- Mountaineering Instructors Certificate
- The British Association of International Mountain Leaders
- British Mountain Guides
- Mountain Rescue Team Members
Please provide your membership number to us during your transaction and once verified, you will receive a 15% refund to your card through Paypal and a separate email detailing this refund.
VAT (Value Added Tax)
Please note that all prices displayed on this website are inclusive of VAT at the current rate.
VAT registration number: GB 502670574
If on receipt of your goods you discover they are faulty or damaged please contact us as soon as possible. We will either, refund the goods, replace or repair them or issue a credit note at our discretion.
Please see our returns policy for more information.
Hill and Hike @ C-N-Do Scotland, 33 Stirling Enterprise Park, Stirling FK7 7RP, Scotland 01786 445703
C-N-Do Scotland Ltd, registered in Scotland No 86722.
VAT no: GB 502670574. Established 1984
All our online payments are
Telephone Orders or to speak to a real person
Monday - Friday 09.30 - 17.00
- 17 Nov 2012 Hill and Hike changes to CharityClear payment gateway
- 08 Nov 2012 Nikwax Paramo Green Retailer
- 07 Nov 2012 Paramo Premier Retailer & Paramo Partner
- 06 Nov 2012 C-N-Do Walking Holidays